We all need help from time to time, but for disabled individuals, unsolicited assistance can sometimes feel forced or unwelcome; here’s how to think about and approach support:

Offer assistance only when asked or as outlined in an Access Guide & recognize that the same talent may require support in one setting but not another, or they may accept help one day and decline it the next—respect their choice.

Remember that supports vary and could include:

• Stabilization during filming or off set.

• Adjusting positioning or seating arrangements.

• Holding a prop while they navigate set or switch positions.

• Anchoring a mobility device.

• Doing up buttons or tying shoes.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Language and terminology are deeply personal and often depend on when, where, and with whom someone is engaging. This is just as true for individuals with disabilities. Using respectful and inclusive language is essential. While preferences vary, here are some general guidelines. It’s always a good idea to ask talent what they prefer.

While language preferences differ, some terms should be left behind. You can ditch these terms:

• “normal”/ “abnormal”

• “Deaf & dumb”

• The R-word (Re****ed)

• The M-word (Midget)

• “Handicapped”

• “Differently-abled” / “handi-capable”

• “Cripple(d)”

• “Victim”

• “wheelchair-bound” / “confined to a wheelchair”

• “Special needs”

If You Slip Up

Be kind to yourself – If you make a mistake, own it, correct it and move on.

Tone & Volume

Many disabled individuals report feeling condescended to or spoken to in an exaggeratedly loud voice. Be mindful of your tone and volume. Speak naturally and respectfully.

Respecting Personal Language Choices
Language is personal, and some people may choose to use terms that others consider outdated or inappropriate. If someone prefers certain terminology for themselves, respect their choice and avoid correcting them.

Creating an inclusive and accessible set helps foster the talents of individuals with disabilities. The following guidelines support those who use mobility devices, such as wheelchairs, canes, and walkers. Disabilities may be visible or not immediately apparent. Needs and experiences vary, so refer to individual Access Guides, when available.

Some of these considerations may also benefit disabled talent in other categories; here are some general starting points:

Accessible Locations (the physical space)

• Provide accessible parking.

• Ensure shooting locations have ramps, elevators, and wide doorways (greater than 28 inches).

• Use portable ramps to address temporary barriers.

• Ensure washrooms are accessible and have grab bars.

• Offer an adult change table or a low, stable table with grab bars.

• Provide accessible dressing areas with enough space for a support person if required.

• Keep pathways clear of obstacles and tripping hazards.

• Cover cables with a rubber mat.

• Ensure off-set spaces (green rooms, craft services, wardrobe, makeup, etc.) are also accessible and barrier-free.

• Provide accessible trailers (when requested).

Other Considerations

Respect personal space; do not touch or move assistive devices without permission.

Be mindful of the need for additional breaks. Long days on set can be exhausting, especially for those with disabilities or chronic illnesses.

Provide comfortable seating and resting areas. Some wheelchair users may choose to transfer to a different chair during breaks.

Wardrobe needs vary. Some considerations include:

• Assistance with or alternative closures (Velcro, magnets, zipper pulls).

• Textures, material, scents and patterns may cause sensory discomfort.

• Tailored fit to support:

  • Natural, unimpeded movement with a mobility aid.

  • Proper fit for body proportions, including height, limb length, or prosthetics.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Creating an inclusive and accessible set helps foster the talents of individuals with disabilities. The following guidelines support those who may use powerchairs, be non-verbal, have multiple limb loss/amputations, or be newly disabled. Needs and experiences vary, so refer to individual Access Guides, when available.

Some of these considerations may also benefit disabled talent in other categories; here are some general starting points:

Accessible Locations (the physical space)

• Provide accessible parking.

• Ensure shooting locations have ramps, elevators, and wide doorways (greater than 28 inches).

• Use portable ramps to address temporary barriers.

• Ensure washrooms are accessible and have grab bars.

• Offer an adult change table or a low, stable table with grab bars.

• Provide accessible dressing areas with enough space for a support person if required.

• Keep pathways clear of obstacles and tripping hazards.

• Cover cables with a rubber mat.

• Ensure off-set spaces (green rooms, craft services, wardrobe, makeup, etc.) are also accessible and barrier-free.

• Provide accessible trailers (when requested).

Medical Needs

If talent has disclosed medical considerations, confirm specific requirements and share details only with those who need to know. This may include:

• Medication schedules

• Temperature regulation

• Specialized medical equipment

Communication

Establish clear communication channels with talent.

Be familiar with preferred methods of communication, such as:

• Sign language interpreters

• Bliss, symbol or picture boards

• Speech-generating device

• Writing or texting

Avoid completing sentences for someone who takes longer to verbalize.

Support Person

Many talent bring a support worker or parent/guardian for personal care or medical needs.

Be welcoming and treat support staff with the same kindness as talent (e.g., offering snacks or drinks).

Unless otherwise communicated, direct all questions to talent, not their support person.

Additional Considerations

Strobe or flickering lights can be a risk for those with epilepsy or seizure disorders.

Allow ample time for rehearsals so everyone is comfortable with their roles and the set.

Some talent may need extra time to practice with props.

Be mindful of the need for additional breaks—long days can be especially exhausting for those with disabilities or chronic illnesses.

Wardrobe needs vary. Some considerations include:

• Assistance with or alternative closures (Velcro, magnets, zipper pulls).

• Textures, material, scents and patterns may cause sensory discomfort.

• Tailored fit to support:

  • Natural, unimpeded movement with a mobility aid.

  • Proper fit for body proportions, including height, limb length, or prosthetics.

• Custom mobility aids such as wheelchairs, canes or crutches or prosthetics may be an option. Planning ahead and accounting for specific dimensions is essential.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Creating an inclusive and accessible set helps foster the talents of individuals with disabilities. These guidelines support those who are blind, have low vision, or partial vision. Needs vary, so refer to individual Access Guides, when available.

Some talent may use white canes, have a guide dog, or request a sighted guide. Each person has unique needs—let them lead the way. But, to begin, here are some general starting points:

Accessible Locations (the physical space):

• When requested, provide a set walkthrough, highlighting key locations such as dressing rooms, washrooms, green rooms, makeup, exits, dog relief areas, and filming zones.

• Some talent may only need one orientation walkthrough, while others may require ongoing guidance.

• If requested, assign a guide to help navigate the set safely. Guiding may include:

  • Offering an elbow for guidance.

  • Noting barriers and safety concerns.

  • Cueing steps, inclines, pathways, and overhead obstacles (e.g., cords, camera equipment, props).

Set Markers & Lighting

Tactile and high-contrast markers can help guide actors to specific locations:

• Temporary, self-adhesive tactile strips

• Braille signage

• Yellow, white, or reflective tape

Lighting conditions impact individuals differently—refer to their Access Guide or check-in about their needs. These may include:

• Specific lighting conditions to optimize remaining vision

• Dimmable lights

• Flash/flood lights for low-light pathways

Communication

Establish clear communication with talent.

Be familiar with preferred formats for scripts, waivers, schedules, and safety protocols, which may include:

• Braille

• Word documents

• Screen-reader-friendly digital formats

• Verbal cueing and instructions

Be mindful of vague references like "over there." Instead, use specific directional cues such as "two steps behind you" or "a metre to your left."

Many word-processing tools offer accessibility checks—use them to improve document accessibility. More resources: Creating Accessible Documents

Wardrobe needs vary. Some considerations include:

• Assistance with or alternative closures (Velcro, magnets, zipper pulls).

• Textures, material, scents and patterns may cause sensory discomfort.

• Tailored fit to support:

  • Natural, unimpeded movement with a mobility aid.

  • Proper fit for body proportions, including height, limb length, or prosthetics.

• Custom mobility aids such as wheelchairs, canes or crutches or prosthetics may be an option. Planning ahead and accounting for specific dimensions is essential.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Creating an inclusive and accessible set helps foster the talents of individuals with disabilities. These guidelines support those who are Deaf or Hard of Hearing (HOH). Needs vary, so refer to individual Access Guides, when available.

Some of these considerations may also benefit disabled talent in other categories; here are some general starting points:

Accessible Locations (the physical space)

• Ensure clear, visible signage for key areas (e.g., washrooms, exits, green rooms, and emergency procedures).

• Install flashing emergency alerts for smoke and CO₂ alarms.

• Consider visual or vibrating alerts for important on-set notifications (e.g., scene changes, calls to set).

• Arrange seating in circular or semi-circular setups during meetings to allow for visual communication.

• Provide well-lit spaces with minimal backlighting to improve visibility for Sign Language users and lip readers.

• Use reflective tape or high-contrast markings to highlight steps, ramps, and doorways.

Communication

Establish clear communication channels with talent.

Be familiar with their preferred communication methods. Refer to their Access Guide or check-in with them.

Possible communication methods include:

• Sign language interpreters

• Bliss, symbol or picture boards

• Speech-generating devices

• Writing or texting

• Their own voice

Use clear, specific language when giving instructions.

Ensure that scripts include emotional cues (e.g., tone of voice, pauses, body language).

Some talent may benefit from:

• Pausing to check for understanding

• Visual cues or hand signals to start and end scenes

Provide closed captions and/or Sign Language for video or audio content used during rehearsals or screenings.

Sign Language varies by region—confirm which one your talent uses.

Lip Reading & Written Communication

Not all Deaf or HOH individuals lip read. For those who do:

• Keep hands and objects away from your face.

• Speak naturally—overemphasizing can distort lip movements.

Some Deaf individuals prefer simple written English, as Sign Language may be their first language.

Working With Interpreters

When using an in-person Sign Language interpreter:

• Direct your attention and communication to the talent, not the interpreter.

• Schedule breaks or book multiple interpreters for longer sessions.

Video Remote Interpreting (VRI) can be used as an alternative via laptop, smartphone, or tablet.

Interpreters must be scheduled in advance and typically require scripts or content details 1–2 weeks ahead.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Creating an inclusive and accessible set fosters the talents of individuals with developmental, cognitive, and neurodivergent disabilities. This may include those with ADHD, Autism, Down Syndrome, dyslexia, learning disabilities, or anxiety.mNeeds vary, so refer to individual Access Guides, when available.

Some of these considerations may also benefit disabled talent in other categories; here are some general starting points:

Accessible Locations (the physical space)

• Some talent may require step-free and accessible spaces. Refer to guidelines for People With Additional Support.

• Ensure washrooms are accessible and have grab bars.

• Provide dressing areas with enough space for a support person if needed.

• Keep pathways clear of obstacles and tripping hazards.

• Cover cables with a rubber mat.

• Provide access to a quiet space with comfortable furniture, fidget toys, or other requested accommodations.

• Some talent may wear noise-cancelling headphones or sunglasses to reduce sensory triggers.

Communication

Use clear, specific language when giving instructions.

Give extra time to process information and respond.

Break down tasks into smaller, manageable steps.

Avoid overloading with information—allow time for questions and understanding.

Be familiar with preferred methods of communication, such as:

• Sign language interpreters

• Bliss, symbol or picture boards

• Speech-generating device

• Writing or texting

Avoid completing sentences for someone who takes longer to verbalize.

Avoid rushing for someone who takes longer to process what you are saying.

Ensure that scripts include emotional cues (e.g., tone of voice, pauses, body language).

Some talent may benefit from:

• Pausing to check for understanding

• Visual cues or hand signals to start and end scenes

Support Person

Many talent bring a support worker or parent/guardian for personal care or medical needs.

Be welcoming and treat support staff with the same kindness as talent (e.g., offering snacks or drinks).

Unless otherwise communicated, direct all questions to talent, not their support person.

Additional Considerations

Sensory sensitivities vary and can change throughout the day. Common triggers include:

• Lighting intensity

• Background noise

• Clothing textures

It’s important to address these before talent arrive. Refer to their Access Guide and check-in with them.

Some talent may bring their own or request noise cancelling headphones, sunglasses or fidget toys or jewelry to help with sensory needs.

Wardrobe needs vary. Some considerations include:

• Assistance with or alternative closures (Velcro, magnets, zipper pulls).

• Textures, material, scents and patterns may cause sensory discomfort.

• Tailored fit to support:

  • Natural, unimpeded movement with a mobility aid.

  • Proper fit for body proportions, including height, limb length, or prosthetics.

• Custom mobility aids such as wheelchairs, canes or crutches or prosthetics may be an option. Planning ahead and accounting for specific dimensions is essential.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!

Creating an inclusive and accessible environment on set is essential for fostering the talents of individuals with disabilities. These folks may have limb differences, skin differences, facial differences, and short stature. Needs and experiences vary, it’s a good idea to refer to their specific needs from their Access Guide, when available.

Some of these considerations may also benefit disabled talent in other categories; here are some general starting points:

Accessible Facilities (the physical space)

• Provide accessible parking, when requested.

• Some talent may require step-free and accessible spaces. Refer to guidelines for People With Additional Support.

• Keep pathways clear of obstacles, ensuring there are no tripping hazards or unnecessary barriers.

• For talent with short stature, provide step-stools throughout the set, including washrooms, green rooms, and craft areas.

• Talent may benefit from practicing with props or have adaptations considered. This could be:

  • Lightweight props

  • Wider handles

  • Alternate prop options

Other Considerations

Work with makeup artists and lighting technicians skilled in techniques that highlight actors' features without overshadowing, hiding or misrepresenting their disabilities.

Wardrobe needs vary. Some considerations include:

• Assistance with or alternative closures (Velcro, magnets, zipper pulls).

• Textures, material, scents and patterns may cause sensory discomfort.

• Tailored fit to support:

  • Natural, unimpeded movement with a mobility aid.

  • Proper fit for body proportions, including height, limb length, or prosthetics.

Remember: When a talent’s needs are met, they can show up authentically, comfortably, and deliver their best performances. Attention to detail and following Access Guides will enhance the experience for everyone involved.

Thank you for your commitment to an inclusive and accessible production environment!